ASTER image data download problem

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finhas_zerai
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ASTER image data download problem

by finhas_zerai » Tue Feb 22, 2022 1:59 pm America/New_York

ASTER image data, VNIR SWIR and thermal, I was not able to download them starting from Yesterday evening. Not only for my area of interest, but for any area. What could be the problem?

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LP DAAC - jwilson
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Re: ASTER image data download problem

by LP DAAC - jwilson » Thu Feb 24, 2022 5:13 pm America/New_York

To better assist you can you, please provide which client (Earthdata Search, Data Pool, AppEEARS) and ASTER product you were trying to download?
Please make sure you are logged in with your Earthdata account prior to download.

finhas_zerai
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Re: ASTER image data download problem

by finhas_zerai » Fri Feb 25, 2022 12:44 am America/New_York

I downloaded some ASTER L1T from USGS earth explorer now. Thanks.

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Re: ASTER image data download problem

by LP DAAC - jwilson » Mon Feb 28, 2022 3:17 pm America/New_York

If you have any further questions, please email lpdaac@usgs.gov
Thank you,
Janice

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