OB.DAAC subscription service is failing

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nishadhnum8
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OB.DAAC subscription service is failing

by nishadhnum8 » Mon Apr 11, 2022 8:20 pm America/New_York

Subscription service is returning empty file_search list from 20220404 UTC 00 for subscription id search.
```
wget --no-check-certificate --post-data="subID=2452&addurl=1&results_as_file=1" -O - https://oceandata.sci.gsfc.nasa.gov/api/file_search > /home/ocolordata/2452_path.txt
```
Even the interface to view the subscription id is ends up in error from browser, browser screenshot attached.

The link, https://oceandata.sci.gsfc.nasa.gov/subscriptions/ is working but link to view active fails.
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OB.DAAC - amscott
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Re: OB.DAAC subscription service is failing

by OB.DAAC - amscott » Tue Apr 12, 2022 11:32 am America/New_York

Hello,

If the subscription ID (subID=2452) you listed in your wget statement is accurate, it looks like you canceled your subscription. That would explain you did not receive empty files back.

Please create a new subscription to retrieve the data. Also, we may change URLs from time to time. Use the navbar to verify correct links. Please update your links from "subscriptions" to the data dashboard where you can see orders, subscriptions, and regions.

Alicia
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