trouble downloading GPM

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matildeungerovich
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trouble downloading GPM

by matildeungerovich » Sun Jun 19, 2022 4:16 pm America/New_York

Hi,

I am having trouble downloading GPM data, is anyone having the same problem?

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GES DISC - mgreene
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Re: trouble downloading GPM

by GES DISC - mgreene » Tue Jun 21, 2022 11:59 am America/New_York

Could you please provide the type of issues you are experiencing?

matildeungerovich
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Re: trouble downloading GPM

by matildeungerovich » Tue Jun 21, 2022 12:29 pm America/New_York

I was getting a 500 internal error code. This happened for a couple of hours, then I could download the data.

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Re: trouble downloading GPM

by GES DISC - mgreene » Tue Jun 21, 2022 12:49 pm America/New_York

There were a brief outage to the system on June 19th that cause you to receive the error. It has since been resolved. Regards

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