GES DISC page not found

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crtchakri
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GES DISC page not found

by crtchakri » Sat Jul 02, 2022 8:25 am America/New_York

Since yesterday, When I try to select the specific variable to download from GES DISC. It is showing the loading icon and after some time "Sorry we couldn't find that page Try searching or go to the GES DISC home page" error with the link "https://disc.gsfc.nasa.gov" I
Please let me know how to resolve this issue. I need a dataset to download immediately

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Re: GES DISC page not found

by GES DISC - jimacker » Tue Jul 05, 2022 10:42 am America/New_York

Hello. I apologize for the delay in replying due to the holiday weekend.

Please indicate the variable you are attempting to download so we can attempt to simulate the issue and determine how to resolve it.

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Re: GES DISC page not found

by crtchakri » Wed Jul 06, 2022 5:55 am America/New_York

GPCP V3.2 precipitation monthly data, not only his parameter, but any other parameters also the same issue. It will keep on loading and finaly shows page not found...
Last edited by crtchakri on Wed Jul 06, 2022 7:43 am America/New_York, edited 1 time in total.

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Re: GES DISC page not found

by GES DISC - jimacker » Mon Jul 11, 2022 2:10 pm America/New_York

If you have not done so already, please re-attempt your data access and download query, as we believe the issue you encountered has been resolved.

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Re: GES DISC page not found

by crtchakri » Tue Jul 12, 2022 2:21 am America/New_York

No sir, It seems the issue is not resolved... Facing the same issue

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Re: GES DISC page not found

by GES DISC - jimacker » Tue Jul 12, 2022 10:35 am America/New_York

Hello, we will need additional information from you to diagnose this issue. Please contact the GES DISC Help Desk. See our "Contact Us" page for information on what to include in your message. Thank you. https://disc.gsfc.nasa.gov/information/documents?title=Contact%20Us

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