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Re: LP DAAC Planned Power Outage

Posted: Fri Jul 29, 2022 8:18 am America/New_York
by fangyuan2022
LP DAAC - dgolon wrote:
> Hi @fangyuan2022 MCD43A3 V 6.1 data are available in the
> Application for Extracting and Exploring Analysis Ready Samples (AρρEEARS).
> I would recommend trying to access the data there:
> [url]https://appeears.earthdatacloud.nasa.gov/ [/url]

Thanks a lot! AppEEARS can download the areas chosen. Very nice!

Re: LP DAAC Planned Power Outage

Posted: Sat Jul 30, 2022 2:07 pm America/New_York
by dtndatascience
Hi!

Are there any further updates on the Power Outage? I have been trying to download some MODIS data, but connecting has been hit-or-miss. It'd be helpful to know if the issue is on my end or with the server. Thanks!

Re: LP DAAC Planned Power Outage

Posted: Mon Aug 01, 2022 10:45 am America/New_York
by LP DAAC - jwilson
We have been experiencing a large influx of user connections since we came up from downtime last week. We are aware of the issue and trying our best to resolve it.
Thank you for your patience.
Janice

Re: LP DAAC Planned Power Outage

Posted: Tue Aug 02, 2022 1:22 pm America/New_York
by LP DAAC - dgolon
Hello. It looks like we are seeing more movement in the Data Pool now. Please try your requests again.

Re: LP DAAC Planned Power Outage

Posted: Tue Aug 09, 2022 4:20 am America/New_York
by didac_creaf
Hello

I'm having a different problem while trying to download MOD09A1 product through Daac2Disk manager tool. Now it returns me Error code 401 "Unauthorized".

This is the output of the error that stops me to get the data: (attached screenshot). Any help whould be appreciated. Thanks.

Re: LP DAAC Planned Power Outage

Posted: Mon Aug 15, 2022 9:31 am America/New_York
by ircwaves
I can't speak to how Daac2Disk is implemented, but I've been using the third snippet from the python recipes* for a while now, and after the system maint window, that style no longer works. I've switched to using code derived from the first recipe, and that works for MCD43 and VPN43, but fails with ssl handshake timeouts one ECOSTRESS.

* python recipes: https://urs.earthdata.nasa.gov/documentation/for_users/data_access/python

Re: LP DAAC Planned Power Outage

Posted: Tue Aug 16, 2022 9:15 am America/New_York
by LP DAAC - lien
Good Morning,
This past month (since July 15) with the server issues has been quite challenging, however tomorrow the plan is as follows: "EED will delivery a new version of Apache next week (this week now) which appears to handle some known bugs potentially causing our problems. Until then we'll be bouncing the Apache service hourly and cleaning up all hung CLOSE_WAIT sessions every 9 minutes in order to keep data moving as best we can."
"EED is working on getting this latest build in place. It is scheduled to be installed during PM the 17th if their testing goes as planned."

Not sure if this will if this will cure all that ails the system, but it may.
Thanks,
Brett

Re: LP DAAC Planned Power Outage

Posted: Tue Aug 16, 2022 9:55 am America/New_York
by ircwaves
Thanks, Brett. Where'd you pick up this info? Sounds promising. I'm on the lpdaac mailman list, and have been monitoring the news page on lpdaac.usgs.gov. Maybe I just missed it.
Thanks again,
Ian

Re: LP DAAC Planned Power Outage

Posted: Tue Aug 16, 2022 12:58 pm America/New_York
by LP DAAC - jwilson
Hi @ircwaves ,
Brett works for the LP DAAC. We will be releasing a news announcement with more information after the Apache release soon.

Re: LP DAAC Planned Power Outage

Posted: Tue Aug 16, 2022 1:16 pm America/New_York
by ircwaves
Thanks @jwilson and @lien!