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File Search API and Direct Data Access are inaccessible since midnight (7/12)

Posted: Tue Jul 12, 2022 8:35 am America/New_York
by oo_processing
Hello,

The following entries all returned error page.
https://oceandata.sci.gsfc.nasa.gov/api/file_search?subID=1305&subType=1&format=txt
https://oceandata.sci.gsfc.nasa.gov/directdataaccess/

Is my IP blocked, or is the server undergoing maintenance? May I ask when is the anticipated time for returning to online?

Best regards,
Yuyuan

Re: File Search API and Direct Data Access are inaccessible since midnight (7/12)

Posted: Tue Jul 12, 2022 9:25 am America/New_York
by OB.DAAC - SeanBailey
Yuyuan,

It is not you...our servers suffered a hardware related failure and are currently undergoing unschedule maintenance. We hope to restore services later today (12 July 2022).

Regards,
Sean

Re: File Search API and Direct Data Access are inaccessible since midnight (7/12)

Posted: Tue Jul 12, 2022 9:59 am America/New_York
by oo_processing
Sorry to hear that. Fingers crossed.