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MODIS OLCI Subscriptions and Direct Data Access stop populating new files since yesterday (7/12)

https://forum.earthdata.nasa.gov/viewtopic.php?t=3300

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MODIS OLCI Subscriptions and Direct Data Access stop populating new files since yesterday (7/12)

Posted: Wed Jul 13, 2022 9:14 am America/New_York
by yuyuanxie
Hello,

We're monitoring a bloom in Florida area, but near realtime images has been 1 day behind the progress.
MODIS and OLCI subscriptions are not populating new files since yesterday noon, and Direct Data Access, either.
Please advise, and I will very appreciate your help.

-Yuyuan

Re: MODIS OLCI Subscriptions and Direct Data Access stop populating new files since yesterday (7/12)

Posted: Wed Jul 13, 2022 11:18 am America/New_York
by alaroy
We're noticing similar problems with MODIS L1A, VIIRS/NPP L2 (SST and ocean color) and VIIRS/N20 (ocean color).

Oddly we got 20 VIIRS/NPP/SST granules around 2022-07-13 13:00Z but nothing since (it's now ~15:00Z).

-Andrew L.

Re: MODIS OLCI Subscriptions and Direct Data Access stop populating new files since yesterday (7/12)

Posted: Wed Jul 13, 2022 11:27 am America/New_York
by yuyuanxie
I see MODIS L0 files is slowly catching up, but still behind where it used it to be. But it's a good sign. Thank you!

Yuyuan

Re: MODIS OLCI Subscriptions and Direct Data Access stop populating new files since yesterday (7/12)

Posted: Wed Jul 13, 2022 1:56 pm America/New_York
by OB ODPS - towens
There is currently a web database problem that is affecting external access to our data.
They hope to have things back to normal shortly.

Tommy
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