Earthdata Forum

Hello, I can't download any data provided by this website.
https://search.earthdata.nasa.gov/search/granules?p=C1000000505-LPDAAC_ECS&pg[0][v]=f&pg[0][gsk]=-start_date&q=MCD19A2&tl=1653878917!3!!&lat=-14.625&zoom=1
My browser prompts me that the application for access link is rejected, and the website doesn't send any data.And the image failed to load, and the status could not be obtained.
Is there any solution? I look forward to your reply, and I am grateful.

Dear user,

We’re investigating this issue and will keep you posted as soon as we have an update. We appreciate your patience and sincere apologies for the inconvenience.

Dear user,

The issue has been resolved.

Please try your data download again.

Thank you

Hi,

I also faced the same problem, but until now I couldn't solve it. If you solve it can you please help me.

Thank you.

Hi! We are experiencing a higher than average load on the LP DAAC data pool after our planned maintenance which is causing time out issues. It is up and running, so please continue to try accessing it throughout the day.

Hi @elaine11.e and @5479584.asdf It looks like we are seeing more movement in the Data Pool now. Please clear your cache and try your request again.