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Error 500 and 504 downloading VIIRS (VNP46A1)
Posted: Sun Jul 24, 2022 6:58 am America/New_York
by marycamilainfo
Hi,
It seems laads api v2 is not working properly. Yesterday night I tried to download VNP46A1 (August/2019) H5 files with no success, I received 500 and 504 errors. Today, trying to authenticate I received error 500.
Re: Error 500 and 504 downloading VIIRS (VNP46A1)
Posted: Mon Jul 25, 2022 9:07 am America/New_York
by LAADS_UserServices_M
Dear Mary:
All LAADS servers are working normally at the moment. Please try again and let us know if you still cannot access data.
Direct access to LAADS archive:
https://ladsweb.modaps.eosdis.nasa.gov/archive/allData/5000/VNP46A1/2019/
LAADS search and order:
https://ladsweb.modaps.eosdis.nasa.gov/search/order/1/VNP46A1--5000
Re: Error 500 and 504 downloading VIIRS (VNP46A1)
Posted: Mon Jul 25, 2022 9:18 am America/New_York
by didac_pardell_sangra
Hello
In my case I experience the same error while trying to download MODIS Aqua product MYD11A2.
Some help wold be appreciated.
Thank you.
Re: Error 500 and 504 downloading VIIRS (VNP46A1)
Posted: Mon Jul 25, 2022 1:05 pm America/New_York
by LAADS_UserServices_M
Send the reference number you get or your query/call for us to investigate.
Re: Error 500 and 504 downloading VIIRS (VNP46A1)
Posted: Mon Jul 25, 2022 1:52 pm America/New_York
by didac_pardell_sangra
Hello.
This are the 2 ways I use to download MODIS products. All of them hangs from "
https://e4ftl01.cr.usgs.gov" server.
Hope you can help me.
Re: Error 500 and 504 downloading VIIRS (VNP46A1)
Posted: Wed Jul 27, 2022 1:32 pm America/New_York
by didac_pardell_sangra
I'm glad to say that today 27 of July I could download again MODIS MYD11A2 products.
Thank you!
Re: Error 500 and 504 downloading VIIRS (VNP46A1)
Posted: Thu Jul 28, 2022 10:10 am America/New_York
by LP DAAC - jwilson
Early last week the USGS EROS Center completed a significant maintenance activity, after bringing the systems back up the LP DAAC was experiencing high volumes of user traffic. This is impacting data downloads for some users and causing timeouts. Thank you for letting us know you were able to successfully download your data.