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ASDC data download
Posted: Fri Jul 29, 2022 3:20 am America/New_York
by summerland88
I experienced an error while I download CER_CCCM_Aqua-FM3-MODIS-CAL-CS_RelD1 data at 2022.7.29 3pm. The error messages is "requests.exceptions.ConnectionError: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response'))". I guess the problen was caused by the website. I wanna konw when the problem will be solve. Thanks!
Re: ASDC data download
Posted: Fri Jul 29, 2022 11:31 am America/New_York
by ASDC - cheyenne.e.land
Hello,
Can you please provide us with the link or name of the tool/service you were downloading the data from? Thank you.
Regards,
ASDC User Services
Re: ASDC data download
Posted: Sat Jul 30, 2022 4:38 am America/New_York
by summerland88
Re: ASDC data download
Posted: Mon Aug 01, 2022 5:12 pm America/New_York
by ASDC - cheyenne.e.land
Hello,
We are unable to replicate your error. Make sure you have a valid token (not username and password), and get the exact link that you enter in the script to download data.
Regards,
ASDC User Services
Re: ASDC data download
Posted: Wed Aug 10, 2022 12:17 pm America/New_York
by ASDC - cheyenne.e.land
@summerland88
We have not heard from you in a while, are you still having issues downloading the data?
Regards,
ASDC User Services
Re: ASDC data download
Posted: Wed Aug 10, 2022 10:04 pm America/New_York
by summerland88
Thanks for your answers. I can download the data now.