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Access to

Posted: Fri Jul 29, 2022 12:23 pm America/New_York
by aleason
I was just wondering if there is an estimate for when the data pool website will be accessible again?

I have not been able to reliably access for nearly 2 weeks, since the start of the planned outage on the 15th July. I know there have been reports of high loads, but the I was hoping there might be some news on progress.

Re: Access to

Posted: Fri Jul 29, 2022 3:30 pm America/New_York
by olivierpfrancois
I have been having the same issues and this is becoming critical. When will access be back to normal?

Re: Access to

Posted: Mon Aug 01, 2022 10:54 am America/New_York
by ASDC - ingridgs
We are experiencing a higher than average load on the data pool after our planned maintenance which is causing time-out issues. It is up and running, so please continue to try accessing it throughout the day. We also recommend using AppEEARS to access the MODIS data.

Re: Access to

Posted: Tue Aug 02, 2022 1:18 pm America/New_York
by LP DAAC - dgolon
Hi @olivierpfrancois and @aleason It looks like we are seeing more movement in the Data Pool now. Please try your request again.