cant access to the https://e4ftl01.cr.usgs.gov/ for downloading

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deace
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cant access to the https://e4ftl01.cr.usgs.gov/ for downloading

by deace » Sat Jul 30, 2022 10:42 pm America/New_York

I am wondering whether https://e4ftl01.cr.usgs.gov/ is down right now
or my ip is banned to access this website,i am trying to download GEDI
L2A data product but failed again and again.Thanks so much for any
information!

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LP DAAC - jwilson
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Re: cant access to the https://e4ftl01.cr.usgs.gov/ for downloading

by LP DAAC - jwilson » Mon Aug 01, 2022 10:48 am America/New_York

We are experiencing a higher than average load on the data pool after our planned maintenance which is causing time out issues. It is up and running, so please continue to try accessing it throughout the day.
If you continue to have issues, please contact the LPDAAC@usgs.gov
Thank you,
Janice

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Re: cant access to the https://e4ftl01.cr.usgs.gov/ for downloading

by LP DAAC - dgolon » Tue Aug 02, 2022 1:20 pm America/New_York

Hi @deace It looks like we are seeing more movement in the Data Pool now. Please try your request again.
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Re: cant access to the https://e4ftl01.cr.usgs.gov/ for downloading

by danilo.souza » Wed Oct 26, 2022 11:45 am America/New_York

cant connect e4ftl01.cr.usgs.gov for downloading through R

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cant connect to e4ftl01.cr.usgs.gov for downloading through R

by danilo.souza » Wed Oct 26, 2022 11:50 am America/New_York

I cant connect anymore to e4ftl01.cr.usgs.gov for downloading GEDI files, it is shown: Error in open.connection(con, open = mode) :
Failed to connect to e4ftl01.cr.usgs.gov port 443 after 146 ms: Connection refused

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Re: cant access to the https://e4ftl01.cr.usgs.gov/ for downloading

by LP DAAC - lien » Fri Oct 28, 2022 10:14 am America/New_York

Hi,
Can you try it again if you have not. It appears that your message was written when we were down for our weekly maintenance. If it still is a problem please let us know.
Thanks,
LPDAAC

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Re: cant access to the https://e4ftl01.cr.usgs.gov/ for downloading

by danilo.souza » Wed Nov 02, 2022 1:35 pm America/New_York

Hi,
In that day I could access, but now is showing the same error, is it the maintenance again? Is there a specific day in which the maintenance occurs?
Best Regards,
Danilo Souza

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Re: cant access to the https://e4ftl01.cr.usgs.gov/ for downloading

by LP DAAC - jwilson » Thu Nov 03, 2022 8:11 am America/New_York

@danilo.souza,
Each Wednesday the LP DAAC has a scheduled maintenance period that could affect certain systems. A message is posted to the systems that will be affected. Access to LP DAAC HTTP downloads will be unavailable on Wednesday November 02, 2022, between 8:00 am - 12:00 pm CDT. Due to unforeseen issues, we extended the maintenance duration by 1 hour.
Thank you for your patience and understanding. Please contact LP DAAC User Services (lpdaac@usgs.gov) with any questions.
LP DAAC

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Re: cant access to the https://e4ftl01.cr.usgs.gov/ for downloading

by LP DAAC - dgolon » Thu Nov 03, 2022 10:00 am America/New_York

@danilo.souza Could you please try your script again and let us know if you were able to successfully access the data or if you are running into the same issue?
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Re: cant access to the https://e4ftl01.cr.usgs.gov/ for downloading

by danilo.souza » Thu Nov 03, 2022 3:42 pm America/New_York

Yes, it is working now, it was probably just due to the maintenance. Thanks for the explanation.

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