MDC19A3 data not accessible from data pool

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derkgoodstuff
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MDC19A3 data not accessible from data pool

by derkgoodstuff » Mon Aug 08, 2022 10:26 am America/New_York

I am trying to download MCD19 data from the data pool but the connection times out all the time. I tried Appeears but MCD19A3 is not available there. Would be great to hear if there is another option.

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LP DAAC - jwilson
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Re: MDC19A3 data not accessible from data pool

by LP DAAC - jwilson » Wed Aug 10, 2022 9:32 am America/New_York

Hi @@derkgoodstuff
The USGS EROS Center recently completed a significant maintenance activity, after bringing the systems back up the LP DAAC has been experiencing high volumes of user traffic. This has been impacting data downloads for some users and causing timeouts. We have been implementing fixes for this issue and just recently released another fix. Please try to clear your cache one more time and access the data again. We apologize for any inconvenience this may be causing. Keep in mind on Wednesdays the LP DAAC has a maintenance period from 8am - 12pm Central Time.
If you continue to have download issues, please contact LPDAAC@usgs.gov

LP DAAC - dgolon
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Re: MDC19A3 data not accessible from data pool

by LP DAAC - dgolon » Wed Aug 17, 2022 1:52 pm America/New_York

Hi @derkgoodstuff The LP DAAC has recently completed a planned maintenance. We believe users should see improved data access now. Please try your request again.
Subscribe to the LP DAAC’s listserv by sending a blank email to lpdaac-join@lists.nasa.gov.

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