504 gateway errors while attempting to download CYGNSS data

Use this Forum to find information on, or ask a question about, NASA Earth Science data.
Post Reply
russelan
Posts: 6
Joined: Tue Aug 30, 2022 10:23 am America/New_York
Answers: 0

504 gateway errors while attempting to download CYGNSS data

by russelan » Tue Aug 30, 2022 10:33 am America/New_York

I have also been seeing more 504 gateway errors while attempting to download CYGNSS data. Everything was working over the weekend, but this morning about half of my download requests end in a 504 or returning an HTML page with "You have attempted to access a resource on PO.DAAC Drive that requires authentication with an Earthdata Login Profile...", but the other half work.

I have been using Python to make these requests for the past several month and this is the first time I have run into issues like this. My code to download data is based off of the below example provided by the PO.DAAC with just a few of the parameters tweaked to download CYGNSS data instead of Sentinel 6:
https://github.com/podaac/sentinel6/blob/master/Access_Sentinel6MF_usingshortname.py

Tags:

ASDC - ingridgs
Subject Matter Expert
Subject Matter Expert
Posts: 142
Joined: Fri Apr 23, 2021 9:14 am America/New_York
Answers: 1
Has thanked: 17 times
Been thanked: 7 times

Re: 504 gateway errors while attempting to download CYGNSS data

by ASDC - ingridgs » Wed Aug 31, 2022 6:18 am America/New_York

Hello @russelan,

PODAAC does not form part of this Forum, has its own Forum for its data

Please contact PODAAC via email at podaac@podaac.jpl.nasa.gov or through the PO.DAAC Forum
https://podaac.jpl.nasa.gov/forum/

Thank you,

Post Reply