Earthdata Forum

Hi I am having a problem with my data requests. I have now submitted three over a week and in each case I have recieved an email from no-reply@mail.nasa.gov that tells me my request has moved from PROCESSING to CLOSED. However I have not recieved any means for downloading the data. I have checked my junk email and there are definitely no other emails.

The most recent order is:
Order Details:
User placing order: fboschetty247
Order GUID: 82209A02-8CEC-7B72-383D-091D6AA7D86E
Provider Order Tracking ID: 0310715413
ECHO Provider Order ID: B40530F7-8ADE-F07B-B96D-AC7510253CFB
Provider Id: ECS Land Processes DAAC

Can you help?
Thanks,

Felix

@fboschetty247,
The LP DAAC has had some email server issues and our technical engineers are currently working the issues.
We sent you the download links for the orders you sent through LPDAAC@usgs.gov email. Please let us know if you did not get those emails.

I have asked for the download link and will send it to you.
Janice

@fboschetty247,

Please find the download links below:
(link=) e4ftl01.cr.usgs.gov/PullDir/030713398111811
(link=) e4ftl01.cr.usgs.gov/PullDir/030713398288671
Let us know if you have any further questions.
Janice