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I am unable to download MODIS/Aqua AOD data

Posted: Tue Oct 18, 2022 9:36 am America/New_York
by kmmrao
Dear sir/madam,
I am trying to download MODIS Aqua L2 3km/10km data from https://ladsweb.modaps.eosdis.nasa.gov/search/order/1/ but says "time out". May I know the reason or am I blocked from downloading ?

Re: I am unable to download MODIS/Aqua AOD data

Posted: Tue Oct 18, 2022 9:50 am America/New_York
by LAADS_UserServices_M
We are aware of and understand the problem (504 Gateway Time-out error) users are facing these days in downloading data. Our team is working on a solution, and hope to have a release out in the next week or so. In the meantime, if you get 504 error try again after a short pause or at a different time.

Re: I am unable to download MODIS/Aqua AOD data

Posted: Tue May 14, 2024 2:43 pm America/New_York
by philip44
Facing challenges downloading MODIS/Aqua AOD data can be frustrating. Ensure you're using reliable data sources and following proper download procedures. Double-check your internet connection and try using different browsers or download managers if issues persist. Additionally, seek guidance from relevant forums or contact the data provider for assistance.

Re: I am unable to download MODIS/Aqua AOD data

Posted: Wed May 15, 2024 7:42 am America/New_York
by LAADS_UserServices_M
There are no issues with data download. All servers are working normally.