Download ASTER Digital Elevation Model V003

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dani_movie98
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Joined: Wed Oct 26, 2022 12:00 pm America/New_York
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Download ASTER Digital Elevation Model V003

by dani_movie98 » Wed Oct 26, 2022 12:03 pm America/New_York

Hello,
i ordered some ASTER data (digital elevation model) but i just recieved that email without any data download links. Can you help? Thank you very much.

Email:
Thank you for your order. Your submit request placed through the Earth Observing System Clearinghouse has been updated by data provider ECS Land Processes DAAC. Your request has moved from state PROCESSING to CLOSED.

Provider Comment:
Shipped

Order Details:
User placing order: dani_movie98
Order GUID: BE7DC566-5C29-FF62-4CBA-660B7F20BFC1
Provider Order Tracking ID: 0310733998
ECHO Provider Order ID: DF07247C-5A7A-139D-0592-CA13131C5610
Provider Id: ECS Land Processes DAAC

This is a system-generated email. Please do not reply to it. If you have any questions, please contact the ECHO Operations Team at [cmr-support@earthdata.nasa.gov] for further assistance.

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LP DAAC - jwilson
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Re: Download ASTER Digital Elevation Model V003

by LP DAAC - jwilson » Fri Oct 28, 2022 10:42 am America/New_York

@dani_movie98,
Have you checked your junk folder or any spam tools you may be using that could be blocking the emails from LP DAAC?
You will receive an email from Earthdata for tracking progress when orders update. Once you receive an email with "Your request has moved from state PROCESSING to CLOSED" the customer needs to look for an email with a subject line stating "Subject: LP DAAC ECS Order Notification Order ID: ...." That's from "From: LPDAAC@usgs.gov". That email will have their download links with an expiration date to complete the data download.

If you did not receive the download link, please let us know.
Kind regards,
Janice

dani_movie98
Posts: 2
Joined: Wed Oct 26, 2022 12:00 pm America/New_York
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Re: Download ASTER Digital Elevation Model V003

by dani_movie98 » Sat Oct 29, 2022 6:59 am America/New_York

Hi Janice,

thanks for your Email. Unfortunately i did not receive an email from LPDAAC@usgs.gov, as well
not in my junk folder... maybe an error happend?

Kind regards,
Daniel Schönung

LP DAAC - jwilson
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Re: Download ASTER Digital Elevation Model V003

by LP DAAC - jwilson » Mon Oct 31, 2022 11:17 am America/New_York

@dani_movie98,
Please find the download link below.
ORDERID: 0310733998
REQUESTID: 0307152817
EXTERNAL REQUESTID: BE7DC566-5C29-FF62-4CBA-660B7F20BFC1
USERSTRING:
FINISHED: 10/25/2022 12:20:16
MEDIATYPE: HTTPS
MEDIAFORMAT: FILEFORMAT
HOST: e4ftl01.cr.usgs.gov
DIR: /PullDir/030715281711797
Download Links:
https://e4ftl01.cr.usgs.gov/PullDir/030715281711797
Download ZIP file of packaged order:
https://e4ftl01.cr.usgs.gov/PullDir/030715281711797.zip
Expiration: 11/14/2022 11:20:16

You can contact "lpdaac@usgs.gov" if you do not get the download link in the future.

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