I can't access the LAADS DAAC site to download MODIS data

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refine_666777888
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I can't access the LAADS DAAC site to download MODIS data

by refine_666777888 » Sun Oct 30, 2022 4:09 am America/New_York

Dear sir/madam,
I am trying to download MCD43C4 data from https://ladsweb.modaps.eosdis.nasa.gov/search/, but it says "504 Gateway Time-out". May I know the reason?
Looking forward to your reply.

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LAADS_UserServices_M
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Re: I can't access the LAADS DAAC site to download MODIS data

by LAADS_UserServices_M » Mon Oct 31, 2022 10:03 am America/New_York

We are aware of and understand the problem (504 Gateway Time-out error) users are facing these days in downloading data. Our team is working on a solution, and hope to have a release out in the next week or so. In the meantime, if you get 504 error try again after a short pause or at a different time.
Regards,
LAADS User Services

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