Earthdata Forum

I have been trying to order the MCD19A2 data over India with post processing. Unfortunately, the order is not getting through since last week. There has been some problem with reprojection. Earlier in the reprojection processing I have to selection the projection only and the order went through. I have also tried entering the details from the earlier downloaded files in the reprojection but still the order failed. Kindly help me out here.
The details of the placed order is attached below:
Product (Collection) Date range Post-process
MCD19A2 (6) 2018-01-01 .. 2018-01-31 GeoInfo
EastBound: 97.7
NorthBound: 36.7
SouthBound: 7.7
WestBound: 65.9
MosaicInfo
DoMosaic: 1
ReformatInfo
Format: geotiff
SdsInfo
MCD19A2:Optical_Depth_047
ReprojectInfo
CentMer: 0
FE: 0
FN: 0
OutputPixelSize: 1.0
Projection: MERCAT
ResampleType: nearest
TrueScale: 0

We are looking into it and will get to you soon.

While we are looking into the issue you can explore resources available at LP DAAC, the primary distributor of NASA's land data products. The product is available at:
https://lpdaac.usgs.gov/products/mcd19a2v061/
Consult the data access and tool sections on the page to find tools for reprojecting data. You can send question directly to their user support at LPDAAC@usgs.gov.