VIIRS SST Level 2 Subscriptions

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oceani
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VIIRS SST Level 2 Subscriptions

by oceani » Tue Nov 22, 2022 1:50 pm America/New_York

Is anything wrong with the level 2 VIIRS SST subscriptions? We have not received up-to-date data for a day or so depending on region.

Thanks,

Mark

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OB ODPS - towens
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Re: VIIRS SST Level 2 Subscriptions

by OB ODPS - towens » Tue Nov 22, 2022 2:10 pm America/New_York

VIIRS SST production is nominal. Can you provide a subscription id?

Tommy

oceani
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Re: VIIRS SST Level 2 Subscriptions

by oceani » Tue Nov 22, 2022 3:06 pm America/New_York

Looks like things are catching up now. Most of our VIIR SST subscriptions were running about 24+ hours behind, but they just started to populate with the most recent data. Thanks.

Mark

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Re: VIIRS SST Level 2 Subscriptions

by OB ODPS - towens » Tue Nov 22, 2022 3:15 pm America/New_York

OK - in the future, please include a subscription id when reporting a subscription problem
It will help in tracing the problem.

Thanks,
Tommy

oceani
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Re: VIIRS SST Level 2 Subscriptions

by oceani » Tue Nov 22, 2022 3:23 pm America/New_York

Sure. No problem. In this case it appeared to be happening for roughly 20-30 of our subscriptions IDs. All seem seems to be working now, but if there is a next time, I'll send a few example IDs.

Mark

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