404 error downloading data

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sgkayast
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404 error downloading data

by sgkayast » Tue Dec 20, 2022 9:27 pm America/New_York

Hi,

I am trying to download MCD19A2 product data, with the following order configuration( img_1). I was able to download with the same configuration about a week ago, but now I am just getting an error(img_2).
Attachments
1.png
1.png (18.89 KiB) Not viewed yet
img_2
img_2
2.png (14.81 KiB) Not viewed yet

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LAADS_UserServices_M
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Re: 404 error downloading data

by LAADS_UserServices_M » Wed Dec 21, 2022 10:36 am America/New_York

This is a known issue. Please refer to:
https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/100866
We are hoping to have a resolution sometimes today or early tomorrow.
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LAADS User Services

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LAADS_UserServices_M
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Re: 404 error downloading data

by LAADS_UserServices_M » Wed Dec 21, 2022 11:44 am America/New_York

The data download issue resolved. Please try again and let us know if you still the problem.
Regards,
LAADS User Services

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