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404 error downloading data

https://forum.earthdata.nasa.gov/viewtopic.php?t=3781

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404 error downloading data

Posted: Tue Dec 20, 2022 9:27 pm America/New_York
by sgkayast
Hi,

I am trying to download MCD19A2 product data, with the following order configuration( img_1). I was able to download with the same configuration about a week ago, but now I am just getting an error(img_2).

Re: 404 error downloading data

Posted: Wed Dec 21, 2022 10:36 am America/New_York
by LAADS_UserServices_M
This is a known issue. Please refer to:
https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/100866
We are hoping to have a resolution sometimes today or early tomorrow.

Re: 404 error downloading data

Posted: Wed Dec 21, 2022 11:44 am America/New_York
by LAADS_UserServices_M
The data download issue resolved. Please try again and let us know if you still the problem.
All times are UTC-04:00
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