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failed to get Ancillary

Posted: Thu Mar 16, 2023 7:24 am America/New_York
by zhangcz
Hi,

Network is connected,and I have Earthdata Login credentials as well. but I failed to get Ancillary.
The screenshort is below.

waiting for your reply.

Re: failed to get Ancillary

Posted: Thu Mar 16, 2023 11:03 am America/New_York
by OB SeaDAS - xuanyang02
Sometimes you need to click "Get Ancillary" twice to get the ancillary files...