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by jstum » Fri Apr 07, 2023 3:18 am America/New_York
The last data on our NRT MODIS L1A subscriptions (n°1661 and 3151) are from April 3rd, (probably linked to the server maintenance ?), whereas the direct data access directory is up to date.
Could you have a look at it ?
by mattupton » Fri Apr 07, 2023 9:00 am America/New_York
Ditto here, have not been able to login even to get to our subscriptions, just hangs and gives error page. Notification said down Apr. 4-5, and now it is Apr. 7th. Please advise as to when it will be up and running and caught up. Thank you.
Please make sure your browser cache is cleared and try to log in again (here). Let us know if the issue is resolved. If not, please provide further details of the issue (what browser you're using and the steps you're taking so we can re-create the problem on our side).