Level 2 Subscription File Download Errors

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oceani
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Level 2 Subscription File Download Errors

by oceani » Tue May 02, 2023 6:40 pm America/New_York

As of earlier today I am getting "502 Bad Gateway" errors for all of our level 2 SST and chl file downloads (VIIRS, Aqua and Terra). It is happening for all of my subscriptions (a few example numbers are 3243 and 2703). An example of the wget messages we are seeing is as follows:

--2023-05-02 16:32:07-- https://oceandata.sci.gsfc.nasa.gov/cgi/getfile/SNPP_VIIRS.20230502T104201.L2.SST.NRT.nc
Resolving oceandata.sci.gsfc.nasa.gov... 169.154.128.84
Connecting to oceandata.sci.gsfc.nasa.gov|169.154.128.84|:443... connected.
HTTP request sent, awaiting response... 302 Found
Location: /ob/getfile/SNPP_VIIRS.20230502T104201.L2.SST.NRT.nc [following]
--2023-05-02 16:32:08-- https://oceandata.sci.gsfc.nasa.gov/ob/getfile/SNPP_VIIRS.20230502T104201.L2.SST.NRT.nc
Connecting to oceandata.sci.gsfc.nasa.gov|169.154.128.84|:443... connected.
HTTP request sent, awaiting response... 502 Bad Gateway
2023-05-02 16:32:09 ERROR 502: Bad Gateway.

All has been working fine on our end until about mid-day today. Nothing has changed on our system.

Please advise.

Thanks,

Mark

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OB ODPS - towens
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Re: Level 2 Subscription File Download Errors

by OB ODPS - towens » Tue May 02, 2023 9:49 pm America/New_York

We are aware of the problem and working toward a resolution.

Tommy

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Re: Level 2 Subscription File Download Errors

by OB ODPS - towens » Wed May 03, 2023 12:29 pm America/New_York

The download problem should be fixed. Let us know if you are still having problems

Tommy

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