no more MODIS data in our subscriptions since April 29th

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jstum
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no more MODIS data in our subscriptions since April 29th

by jstum » Wed May 03, 2023 11:50 am America/New_York

Good morning,

Our MODIS L1A subscription n° 1661 is empty since April 29th.
Curiously, our MODIS L1A subscription n° 3151 is fine

Could you fix the problem with n° 1661 ?

Thank you,
Regards, Jacques

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OB ODPS - towens
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Re: no more MODIS data in our subscriptions since April 29th

by OB ODPS - towens » Wed May 03, 2023 12:03 pm America/New_York

1661 expired, you should have received an email asking you to renew it.
If you can't find the email, I can do it manually.

1661:
expire_date: 2023-04-30 08:55:39.823
confirm_date: 2022-10-30 08:55:39.823
notify_date: 2023-04-23 00:08:22.633

3151 :
expire_date: 2023-07-10 15:19:19.070
confirm_date: 2023-01-09 15:19:19.070
notify_date: NULL

Tommy

jstum
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Re: no more MODIS data in our subscriptions since April 29th

by jstum » Wed May 03, 2023 2:33 pm America/New_York

I didn't find the mail, I suspect it was sent to trash for some unknown reason. Could you reactivate it manualy ?
Thanks Tommy

OB ODPS - towens
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Re: no more MODIS data in our subscriptions since April 29th

by OB ODPS - towens » Wed May 03, 2023 3:33 pm America/New_York

Should be working again.

Tommy

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