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no more MODIS data in our subscriptions since April 29th
Posted: Wed May 03, 2023 11:50 am America/New_York
by jstum
Good morning,
Our MODIS L1A subscription n° 1661 is empty since April 29th.
Curiously, our MODIS L1A subscription n° 3151 is fine
Could you fix the problem with n° 1661 ?
Thank you,
Regards, Jacques
Re: no more MODIS data in our subscriptions since April 29th
Posted: Wed May 03, 2023 12:03 pm America/New_York
by OB ODPS - towens
1661 expired, you should have received an email asking you to renew it.
If you can't find the email, I can do it manually.
1661:
expire_date: 2023-04-30 08:55:39.823
confirm_date: 2022-10-30 08:55:39.823
notify_date: 2023-04-23 00:08:22.633
3151 :
expire_date: 2023-07-10 15:19:19.070
confirm_date: 2023-01-09 15:19:19.070
notify_date: NULL
Tommy
Re: no more MODIS data in our subscriptions since April 29th
Posted: Wed May 03, 2023 2:33 pm America/New_York
by jstum
I didn't find the mail, I suspect it was sent to trash for some unknown reason. Could you reactivate it manualy ?
Thanks Tommy
Re: no more MODIS data in our subscriptions since April 29th
Posted: Wed May 03, 2023 3:33 pm America/New_York
by OB ODPS - towens
Should be working again.
Tommy