Unable to update subscription

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samuel4368
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Unable to update subscription

by samuel4368 » Thu May 04, 2023 5:53 pm America/New_York

Hi,

I'm unable to update subscription 1419 to add Level 2 Ocean Color. When I check the checkbox and click Submit Edits I get a success message but if I reload the page it's unchecked. Then if I get a file list for this subscription it still doesn't include ocean color NetCDF files.

curl -v -k -d "subID=1419&addurl=1&results_as_file=1" "https://oceandata.sci.gsfc.nasa.gov/api/file_search"

Thanks,

Gavin

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OB ODPS - jgwilding
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Re: Unable to update subscription

by OB ODPS - jgwilding » Tue May 09, 2023 5:13 pm America/New_York

Hi. Thanks for reporting this. We believe we have identified the problem and have a suitable fix. We hope to test and implement it before COB Wednesday. Sorry for the inconvenience.

john

OB ODPS - jgwilding
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Re: Unable to update subscription

by OB ODPS - jgwilding » Wed May 10, 2023 12:16 pm America/New_York

Follow-up:

We have implemented a fix for this problem. Please try updating your subscription again at your earliest convenience.

Regards,
john

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