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create new subscriptions not working

Posted: Wed Jul 05, 2023 7:43 am America/New_York
by oo_processing
Dear Support,

Click "Start Date" or "End Date", the calendar doesn't pop up. Click any sensor, the configuration window doesn't pop up, either.
And, where can I access the "Subscriptions" or "Data Dashboard" from the new home page?

Thanks,
Yuyuan

Re: create new subscriptions not working

Posted: Wed Jul 05, 2023 12:52 pm America/New_York
by OB.DAAC - amscott
Thanks for reporting! Looking into this.

Re: create new subscriptions not working

Posted: Thu Jul 27, 2023 1:20 pm America/New_York
by dbotis
Hi,

My subscriptions are working, but I also can't find working links to the data dashboard to check on orders or the subscription manager. Any ideas on updated links is much appreciated. Thanks,

Dan

Re: create new subscriptions not working

Posted: Thu Jul 27, 2023 5:15 pm America/New_York
by OB.DAAC - amscott
If you navigate on https://oceancolor.gsfc.nasa.gov to Data > Data Services, you will find links to the data dashboard (for subscriptions, orders, and regions) or directly to the subscriptions management tool.

Re: create new subscriptions not working

Posted: Tue Aug 01, 2023 12:03 pm America/New_York
by dbotis
Thanks! The links are working now.

Re: create new subscriptions not working

Posted: Tue Aug 01, 2023 12:12 pm America/New_York
by OB.DAAC - amscott
Great. Thanks for your patience and for confirming your successful attempt. Let us know if you have any other issues or questions.