504 Gateway Time-out

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hanzhi.lin
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504 Gateway Time-out

by hanzhi.lin » Sat Jul 22, 2023 10:11 am America/New_York

Hi folks at LAADs,

Since the Friday afternoon, I have been receiving 504 Gateway Time-out when downloading MOD35L2 and MYD35L2 products. Not sure this is only a problem from my side, or the server is experiencing some connection issues.

My best regards,
Hanzhi

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zch_0940.8295
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Re: 504 Gateway Time-out

by zch_0940.8295 » Sun Jul 23, 2023 11:34 pm America/New_York

I have the same problem. Have you solved your problem?

LAADS_UserServices_M
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Re: 504 Gateway Time-out

by LAADS_UserServices_M » Mon Jul 24, 2023 8:18 am America/New_York

The LAADS DAAC is having systems issues that is affecting data download. Please refer to:
https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/117020
Regards,
LAADS User Services

To receive news from LAADS DAAC direct to your inbox, email laadsdaac-join@lists.nasa.gov with “subscribe” in the subject line.

hanzhi.lin
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Re: 504 Gateway Time-out

by hanzhi.lin » Mon Jul 24, 2023 10:03 am America/New_York

Thanks for this information. May I know how I can subscribe this "alerts and issues" notification?

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Re: 504 Gateway Time-out

by LAADS_UserServices_M » Tue Jul 25, 2023 6:58 am America/New_York

Sorry, we don't have a mailing list for the such notifications. You need to visit the website.
Regards,
LAADS User Services

To receive news from LAADS DAAC direct to your inbox, email laadsdaac-join@lists.nasa.gov with “subscribe” in the subject line.

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Re: 504 Gateway Time-out

by ashui » Wed Jul 26, 2023 7:52 am America/New_York

LAADS_UserServices_M wrote:
> The LAADS DAAC is having systems issues that is affecting data download.
> Please refer to:
> https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/117020
I would like to know when issues will be resolved?

LAADS_UserServices_M
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Re: 504 Gateway Time-out

by LAADS_UserServices_M » Wed Jul 26, 2023 12:49 pm America/New_York

For up-to-date information visit LAADS news and alerts.
https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/
Regards,
LAADS User Services

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