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An unknown error

Posted: Sun Jul 23, 2023 10:15 pm America/New_York
by peterlpl728
I met an unknown error when I search the MODIS/Terra Calibrated Radiances 5-Min L1B Swath 250m (MOD02QKM) on Earthdata Search. The website showed the sentences below:

We're sorry, but something went wrong.
An unknown error occurred. Please refer to the ID 87a3b6f0-f507-458b-937c-ee52060ffc91 when contacting Earthdata Operations.
Click here to return to the home page.

So what can I do to solve this problem?

Re: An unknown error

Posted: Mon Jul 24, 2023 8:16 am America/New_York
by LAADS_UserServices_M
The LAADS DAAC is having systems issues that is affecting data download. Please refer to:
https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/117020