Trouble Setting Up New Data Subscription

Use this Forum to find information on, or ask a question about, NASA Earth Science data.
Post Reply
oceani
Posts: 77
Joined: Wed Aug 23, 2006 12:32 pm America/New_York
Answers: 0
Has thanked: 2 times

Trouble Setting Up New Data Subscription

by oceani » Mon Aug 14, 2023 5:32 pm America/New_York

I am having trouble setting up a new level 2 subscription. I have tried for level 2 Terra SST and level 2 VIIRS SST. The page I am using is: https://oceandata.sci.gsfc.nasa.gov/subscriptions/create I am following the same process on the Create New Subscription page that I have for many years, however, the "Review Settings" tab is inactive and will not let me proceed to the review and submit order page. Please advise.

Tags:

OB ODPS - towens
Subject Matter Expert
Subject Matter Expert
Posts: 363
Joined: Fri Feb 05, 2021 9:17 am America/New_York
Answers: 0
Been thanked: 4 times

Re: Trouble Setting Up New Data Subscription

by OB ODPS - towens » Tue Aug 15, 2023 10:33 am America/New_York

I'm able to reproduce what you describe. I'll get the web team on it.

Tommy

OB ODPS - towens
Subject Matter Expert
Subject Matter Expert
Posts: 363
Joined: Fri Feb 05, 2021 9:17 am America/New_York
Answers: 0
Been thanked: 4 times

Re: Trouble Setting Up New Data Subscription

by OB ODPS - towens » Tue Aug 15, 2023 12:47 pm America/New_York

The developers tell me that issue has been fixed.
Be sure you start a fresh browser session, so you can avoid using any cached data, and retry your request.

Thanks for reporting this.

Tommy

Post Reply