Earthdata Forum

Dear EARTHDATA team,
When I used the script to download data, I encountered the following problem:
Unable to Retrieve Data

Please ensure that you have authorized the remote application by visiting the link below

https://data.ldaac.earthdatacloud.nasa.gov/lp-protect/mod13a1.061/mod13a1.a2023225.H31.20232342/mod13a13a13a1.a2020 23225.H31V06.061.2023242001342.HDF

I tried the following methods but still failed:
1. Authorize software related to LAADS data
2.
My platform is Windows Subsystem for Linux, so the command I use is ./download.sh

Hope to get a reply as soon as possible, thank you

Sincerely, jasper

Hi Jasper,
Could you copy and send your script to us and we can take a look and see what might be happening. Please send to lpdaac@usgs.gov
Thanks,
Brett