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Unable to download ICESat-2 ATL08 Data

Posted: Wed Nov 29, 2023 1:34 pm America/New_York
by justuskarlssonmaxar
About 1 hour ago I started getting "<urlopen error [Errno 111] Connection refused>" errors from the python script available in the Data Access tool.
Is this because of a scheduled maintenance? Or could my IP have been banned from downloading too much data? I had a hard time finding recommendations and rate limits for downloading large amounts of data.

Thank you very much for an excellent service!
/ Justus

Re: Unable to download ICESat-2 ATL08 Data

Posted: Thu Nov 30, 2023 5:54 pm America/New_York
by NSIDC - greckase
Thank you for reaching out to inquire about your order. We did have planned maintenance Wednesday, November 29th. Please reach out again if you continue to have issues with your order - please include your order number.