Blank worldview snapshots (MODIS 250m)

[mgarrison14]

Hello, Aqua MODIS snapshots at 250m resolution are downloading as blank .tif files (selecting geotiff as filetype). 1k resolution works normally but not many other resolutions.

https://worldview.earthdata.nasa.gov/?v=-15.0031259307972,48.430729966331334,-0.8371598146771726,57.98091127529576&l=Reference_Labels_15m(hidden),Reference_Features_15m(hidden),Coastlines_15m(hidden),VIIRS_NOAA20_CorrectedReflectance_TrueColor(hidden),VIIRS_SNPP_CorrectedReflectance_TrueColor(hidden),MODIS_Aqua_CorrectedReflectance_TrueColor,MODIS_Terra_CorrectedReflectance_TrueColor&lg=true&t=2023-05-30-T05%3A21%3A42Z

[GIBS & Worldview - mwong4]

Thank you for reaching out to us. This is currently a known issue that we are trying to resolve. We will keep you posted when we have a fix available.