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Blank worldview snapshots (MODIS 250m)

https://forum.earthdata.nasa.gov/viewtopic.php?t=4930

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Blank worldview snapshots (MODIS 250m)

Posted: Wed Dec 20, 2023 7:29 pm America/New_York
by mgarrison14
Hello, Aqua MODIS snapshots at 250m resolution are downloading as blank .tif files (selecting geotiff as filetype). 1k resolution works normally but not many other resolutions.

https://worldview.earthdata.nasa.gov/?v=-15.0031259307972,48.430729966331334,-0.8371598146771726,57.98091127529576&l=Reference_Labels_15m(hidden),Reference_Features_15m(hidden),Coastlines_15m(hidden),VIIRS_NOAA20_CorrectedReflectance_TrueColor(hidden),VIIRS_SNPP_CorrectedReflectance_TrueColor(hidden),MODIS_Aqua_CorrectedReflectance_TrueColor,MODIS_Terra_CorrectedReflectance_TrueColor&lg=true&t=2023-05-30-T05%3A21%3A42Z

Re: Blank worldview snapshots (MODIS 250m)

Posted: Thu Dec 21, 2023 4:08 pm America/New_York
by GIBS & Worldview - mwong4
Thank you for reaching out to us. This is currently a known issue that we are trying to resolve. We will keep you posted when we have a fix available.
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