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Issue with MODIS chlorophyll data downloading

Posted: Sun Feb 11, 2024 3:47 pm America/New_York
by sumina
When I'm trying to download MODIS chlorophyll data(E.g. AQUA_MODIS.20170109T003501.L2.OC.nc), the dataset starts downloading and then it stops the process saying 'Check internet connection'. I connected my laptop with other internet sources as well as checked the same in my friend's laptop. The issue still persists. I'm unable to download the data. Request advice.

Re: Issue with MODIS chlorophyll data downloading

Posted: Mon Feb 12, 2024 10:18 am America/New_York
by OB ODPS - towens
can you provide the IP address/domain that you are connecting from?

Tommy

Re: Issue with MODIS chlorophyll data downloading

Posted: Tue Feb 13, 2024 1:12 am America/New_York
by sumina
This is the url that I'm using to download the data. I'm using Level 1 & 2 browser in NASA Ocean Color website to get the data.
https://oceancolor.gsfc.nasa.gov/cgi/browse.pl?sen=amod

Re: Issue with MODIS chlorophyll data downloading

Posted: Tue Feb 13, 2024 3:41 pm America/New_York
by OB ODPS - towens
In order to debug the problem in our logs, we need know what IP address you are connecting from.
It sounds like a limitation on your side of the connection.
Have you discussed this with your system administrator?

Tommy