Unable to download AST14DMO Product

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ejazhuzain068
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Joined: Wed Mar 06, 2024 9:13 am America/New_York
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Unable to download AST14DMO Product

by ejazhuzain068 » Wed Mar 06, 2024 9:16 am America/New_York

Unable to download the ST14DMO Product

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LP DAAC - jwilson
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Re: Unable to download AST14DMO Product

by LP DAAC - jwilson » Wed Mar 06, 2024 1:19 pm America/New_York

@ejazhuzain068 The LP DAAC had a scheduled maintenance period today that may have had an interruption in downloads.
Our Order Manager shows you had a few orders that completed processing and shipped 3/5/2024. There are a few others that are in a pending status 3/6/2024. Please try again, if you continue to have issues with your download, please provide the OrderID/Request ID.
Thank you,
Janice

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