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Cloud Front error Landsat images
Posted: Sat Jul 20, 2024 6:35 am America/New_York
by brusnikin777
Hello everyone. Recently, I've been encountering an issue with downloading images through the Earth Explorer browser (Landsat-4,5,7,8,9). The error, as shown in the screenshot, occurs for any images taken more than 2-3 weeks ago. I'm not sure if the problem is with my provider or if I overlooked something.
Re: Cloud Front error Landsat images
Posted: Mon Jul 22, 2024 9:20 am America/New_York
by LP DAAC-EDL - dgolon
Hello @brusnikin777 Thank you for reporting that 502 Error. The USGS EROS is looking into it. I will report back when we have more details. Thank you again -- Danielle
Re: Cloud Front error Landsat images
Posted: Mon Jul 22, 2024 10:02 am America/New_York
by LP DAAC-EDL - dgolon
Hello,
Thank you again for reporting that 502 error earlier. We believe this issue is now resolved. Please try your request again and let us know if you continue to have any issues. If you do see an error, it might be beneficial to clear your cache and then try again.
Thank you,
Landsat User Services
Re: Cloud Front error Landsat images
Posted: Mon Jul 22, 2024 3:46 pm America/New_York
by LP DAAC-EDL - dgolon
Please note, we are seeing this issue again. I will update here once it is resolved.
Re: Cloud Front error Landsat images
Posted: Mon Jul 22, 2024 4:04 pm America/New_York
by LP DAAC-EDL - dgolon
We have a fix in place, the issue should now be resolved. Please try your request again.
Re: Cloud Front error Landsat images
Posted: Tue Jul 23, 2024 3:11 am America/New_York
by brusnikin777
LP DAAC - dgolon wrote:
> We have a fix in place, the issue should now be resolved. Please try your
> request again.
Thank you very much to everyone for the help.
Everything works! Thank you for your invaluable support!