Earthdata Forum

I am attempting to download SWOT_L2_HR_PIXC_2.0 via either the PODAAC data subscriber, or the python earthaccess package. In either case, the download is getting frozen and will not complete. I try the same script (for both podaac data subscriber and earthaccess) but for the SWOT_L2_HR_Raster_2.0 and find no issues. The query for the SWOT_L2_HR_PIXC_2.0 finds datasets and they start to download but never finish.

Has anyone else had issues with this data set?

CLI command used:
podaac-data-downloader -c SWOT_L2_HR_PIXC_2.0 -d tempfolder --start-date 2024-05-04T19:48:32Z --end-date 2024-05-14T19:48:43Z -b=-0.13698,51.48410,-0.04806,52.50708

No error messages, using a venv with podaac-data-subscriber installed, on a Windows 11.
Internet speeds of nearly 1gb/s on my end, attempted on both Wi-Fi and ethernet. Attempted on 2024-08-13 and 14. Any advice would be greatly appreciated.

Hello,
I wonder if you may have experienced a degraded service event. Would you be able to try again from the command line? Just now, I was able to run the exact same command on Windows and downloaded 6 files:

(base) C:\Projects\test>podaac-data-downloader -c SWOT_L2_HR_PIXC_2.0 -d tempfolder --start-date 2024-05-04T19:48:32Z --end-date 2024-05-14T19:48:43Z -b=-0.13698,51.48410,-0.04806,52.50708
[2024-08-14 16:37:35,102] {podaac_data_downloader.py:146} INFO - NOTE: Making new data directory at tempfolder(This is the first run.)
[2024-08-14 16:37:36,507] {podaac_data_downloader.py:317} INFO - Found 6 total files to download
[2024-08-14 16:38:14,842] {podaac_data_downloader.py:358} INFO - 2024-08-14 16:38:14.842035 SUCCESS: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_141_247L_20240513T084834_20240513T084845_PIC0_01.nc
[2024-08-14 16:38:52,908] {podaac_data_downloader.py:358} INFO - 2024-08-14 16:38:52.908469 SUCCESS: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_141_246L_20240513T084824_20240513T084835_PIC0_01.nc
[2024-08-14 16:39:28,268] {podaac_data_downloader.py:358} INFO - 2024-08-14 16:39:28.268590 SUCCESS: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_141_245R_20240513T084814_20240513T084825_PIC0_01.nc
[2024-08-14 16:40:07,303] {podaac_data_downloader.py:358} INFO - 2024-08-14 16:40:07.303248 SUCCESS: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_014_064L_20240508T192414_20240508T192425_PIC0_01.nc
[2024-08-14 16:40:34,427] {podaac_data_downloader.py:358} INFO - 2024-08-14 16:40:34.427236 SUCCESS: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_014_063L_20240508T192404_20240508T192415_PIC0_01.nc
[2024-08-14 16:41:01,101] {podaac_data_downloader.py:358} INFO - 2024-08-14 16:41:01.101385 SUCCESS: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_014_062L_20240508T192354_20240508T192405_PIC0_01.nc
[2024-08-14 16:41:01,102] {podaac_data_downloader.py:369} INFO - Downloaded Files: 6
[2024-08-14 16:41:01,102] {podaac_data_downloader.py:370} INFO - Failed Files: 0
[2024-08-14 16:41:01,102] {podaac_data_downloader.py:371} INFO - Skipped Files: 0
[2024-08-14 16:41:01,102] {podaac_data_downloader.py:177} INFO - Success Count: 6
[2024-08-14 16:41:01,347] {podaac_data_downloader.py:186} INFO - END

Hello,

I have tried it again, and once again it fails. Sounds like it might be something on my end...
 
(interactive_tool) (base) C:\interactive_tool>podaac-data-downloader -c SWOT_L2_HR_PIXC_2.0 -d tempfolder --start-date 2024-05-04T19:48:32Z --end-date 2024-05-14T19:48:43Z -b=-0.13698,51.48410,-0.04806,52.50708
[2024-08-19 12:13:05,750] {podaac_data_downloader.py:317} INFO - Found 6 total files to download
[2024-08-19 12:13:06,280] {podaac_access.py:503} WARNING - Computed checksum 3a82a9f62a04b2acfa1afce75eb61049 does not match expected checksum 0c5fec1e89b05697c711c8dbbcfd5813


Here is the full output for reference (maybe there is something usefull):

(interactive_tool) (base) C:\interactive_tool>podaac-data-downloader -c SWOT_L2_HR_PIXC_2.0 -d tempfolder --start-date 2024-05-04T19:48:32Z --end-date 2024-05-14T19:48:43Z -b=-0.13698,51.48410,-0.04806,52.50708
[2024-08-19 12:13:05,750] {podaac_data_downloader.py:317} INFO - Found 6 total files to download
[2024-08-19 12:13:06,280] {podaac_access.py:503} WARNING - Computed checksum 3a82a9f62a04b2acfa1afce75eb61049 does not match expected checksum 0c5fec1e89b05697c711c8dbbcfd5813
[2024-08-19 12:20:31,326] {podaac_data_downloader.py:366} WARNING - 2024-08-19 12:20:31.326910 FAILURE: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_141_247L_20240513T084834_20240513T084845_PIC0_01.nc
Traceback (most recent call last):
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_data_downloader.py", line 354, in cmr_downloader
pa.download_file(f,output_path)
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_access.py", line 352, in download_file
urlretrieve(remote_file, output_path)
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 280, in urlretrieve
raise ContentTooShortError(
urllib.error.ContentTooShortError: <urlopen error retrieval incomplete: got only 24245162 out of 566237037 bytes>
[2024-08-19 12:20:31,584] {podaac_data_downloader.py:366} WARNING - 2024-08-19 12:20:31.584333 FAILURE: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_141_246L_20240513T084824_20240513T084835_PIC0_01.nc
Traceback (most recent call last):
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1348, in do_open
h.request(req.get_method(), req.selector, req.data, headers,
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1286, in request
self._send_request(method, url, body, headers, encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1332, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1281, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1041, in _send_output
self.send(msg)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 979, in send
self.connect()
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1451, in connect
super().connect()
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 945, in connect
self.sock = self._create_connection(
^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\socket.py", line 827, in create_connection
for res in getaddrinfo(host, port, 0, SOCK_STREAM):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\socket.py", line 962, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
socket.gaierror: [Errno 11001] getaddrinfo failed

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_data_downloader.py", line 354, in cmr_downloader
pa.download_file(f,output_path)
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_access.py", line 352, in download_file
urlretrieve(remote_file, output_path)
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 241, in urlretrieve
with contextlib.closing(urlopen(url, data)) as fp:
^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 216, in urlopen
return opener.open(url, data, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 519, in open
response = self._open(req, data)
^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 536, in _open
result = self._call_chain(self.handle_open, protocol, protocol +
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 496, in _call_chain
result = func(*args)
^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1391, in https_open
return self.do_open(http.client.HTTPSConnection, req,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1351, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 11001] getaddrinfo failed>
[2024-08-19 12:20:31,781] {podaac_data_downloader.py:366} WARNING - 2024-08-19 12:20:31.780339 FAILURE: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_141_245R_20240513T084814_20240513T084825_PIC0_01.nc
Traceback (most recent call last):
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1348, in do_open
h.request(req.get_method(), req.selector, req.data, headers,
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1286, in request
self._send_request(method, url, body, headers, encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1332, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1281, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1041, in _send_output
self.send(msg)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 979, in send
self.connect()
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1451, in connect
super().connect()
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 945, in connect
self.sock = self._create_connection(
^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\socket.py", line 827, in create_connection
for res in getaddrinfo(host, port, 0, SOCK_STREAM):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\socket.py", line 962, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
socket.gaierror: [Errno 11001] getaddrinfo failed

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_data_downloader.py", line 354, in cmr_downloader
pa.download_file(f,output_path)
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_access.py", line 352, in download_file
urlretrieve(remote_file, output_path)
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 241, in urlretrieve
with contextlib.closing(urlopen(url, data)) as fp:
^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 216, in urlopen
return opener.open(url, data, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 519, in open
response = self._open(req, data)
^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 536, in _open
result = self._call_chain(self.handle_open, protocol, protocol +
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 496, in _call_chain
result = func(*args)
^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1391, in https_open
return self.do_open(http.client.HTTPSConnection, req,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1351, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 11001] getaddrinfo failed>
[2024-08-19 12:20:31,979] {podaac_data_downloader.py:366} WARNING - 2024-08-19 12:20:31.979938 FAILURE: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_014_064L_20240508T192414_20240508T192425_PIC0_01.nc
Traceback (most recent call last):
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1348, in do_open
h.request(req.get_method(), req.selector, req.data, headers,
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1286, in request
self._send_request(method, url, body, headers, encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1332, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1281, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1041, in _send_output
self.send(msg)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 979, in send
self.connect()
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1451, in connect
super().connect()
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 945, in connect
self.sock = self._create_connection(
^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\socket.py", line 827, in create_connection
for res in getaddrinfo(host, port, 0, SOCK_STREAM):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\socket.py", line 962, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
socket.gaierror: [Errno 11001] getaddrinfo failed

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_data_downloader.py", line 354, in cmr_downloader
pa.download_file(f,output_path)
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_access.py", line 352, in download_file
urlretrieve(remote_file, output_path)
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 241, in urlretrieve
with contextlib.closing(urlopen(url, data)) as fp:
^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 216, in urlopen
return opener.open(url, data, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 519, in open
response = self._open(req, data)
^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 536, in _open
result = self._call_chain(self.handle_open, protocol, protocol +
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 496, in _call_chain
result = func(*args)
^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1391, in https_open
return self.do_open(http.client.HTTPSConnection, req,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1351, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 11001] getaddrinfo failed>
[2024-08-19 12:20:32,178] {podaac_data_downloader.py:366} WARNING - 2024-08-19 12:20:32.178198 FAILURE: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_014_063L_20240508T192404_20240508T192415_PIC0_01.nc
Traceback (most recent call last):
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1348, in do_open
h.request(req.get_method(), req.selector, req.data, headers,
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1286, in request
self._send_request(method, url, body, headers, encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1332, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1281, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1041, in _send_output
self.send(msg)
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 979, in send
self.connect()
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 1451, in connect
super().connect()
File "C:\ProgramData\miniconda3\Lib\http\client.py", line 945, in connect
self.sock = self._create_connection(
^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\socket.py", line 827, in create_connection
for res in getaddrinfo(host, port, 0, SOCK_STREAM):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\socket.py", line 962, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
socket.gaierror: [Errno 11001] getaddrinfo failed

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_data_downloader.py", line 354, in cmr_downloader
pa.download_file(f,output_path)
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_access.py", line 352, in download_file
urlretrieve(remote_file, output_path)
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 241, in urlretrieve
with contextlib.closing(urlopen(url, data)) as fp:
^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 216, in urlopen
return opener.open(url, data, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 519, in open
response = self._open(req, data)
^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 536, in _open
result = self._call_chain(self.handle_open, protocol, protocol +
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 496, in _call_chain
result = func(*args)
^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1391, in https_open
return self.do_open(http.client.HTTPSConnection, req,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 1351, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 11001] getaddrinfo failed>
[2024-08-19 12:21:18,847] {podaac_data_downloader.py:366} WARNING - 2024-08-19 12:21:18.847868 FAILURE: https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_014_062L_20240508T192354_20240508T192405_PIC0_01.nc
Traceback (most recent call last):
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_data_downloader.py", line 354, in cmr_downloader
pa.download_file(f,output_path)
File "C:\interactive_tool\interactive_tool\Lib\site-packages\subscriber\podaac_access.py", line 352, in download_file
urlretrieve(remote_file, output_path)
File "C:\ProgramData\miniconda3\Lib\urllib\request.py", line 280, in urlretrieve
raise ContentTooShortError(
urllib.error.ContentTooShortError: <urlopen error retrieval incomplete: got only 78476147 out of 595708055 bytes>
[2024-08-19 12:21:18,849] {podaac_data_downloader.py:369} INFO - Downloaded Files: 0
[2024-08-19 12:21:18,850] {podaac_data_downloader.py:370} INFO - Failed Files: 6
[2024-08-19 12:21:18,851] {podaac_data_downloader.py:371} INFO - Skipped Files: 0
[2024-08-19 12:21:18,852] {podaac_data_downloader.py:177} INFO - Success Count: 0
[2024-08-19 12:21:18,853] {podaac_data_downloader.py:186} INFO - END

What version of podaac-data-subscriber are you running?
How about clearing your tempfolder and trying the command again?

I am using podaac-data-subscriber 1.15.2
on Python 3.11.5

I have tried a fresh venv with only the podaac-data-subscriber installled. I have used an anaconda environment, a python environment. I have tried running it on my CMD and on a miniconda prompt. Same issue every time. It always starts the download, then fails. It works fine on other data products (such as the raster) that are typically smaller.

I have run (basic) network stability tests that seem to show no issue.
 
I have tried deleting the tempfolder and its contents and rerunning it to no avail. It seems like it might be how the checksum is being computed on my end? I am not sure exactly how to troubleshoot this issue.

Next, I will try running this on a different machine. Will keep the thread updated.

Any advice is appreciated.

We still suspect an unstable network issue. Are you able to access another network to download from?
Also, could you try downloading one of the files manually? Like https://archive.swot.podaac.earthdata.nasa.gov/podaac-swot-ops-cumulus-protected/SWOT_L2_HR_PIXC_2.0/SWOT_L2_HR_PIXC_015_014_062L_20240508T192354_20240508T192405_PIC0_01.nc

No issue downloading through a browser, took about 20 seconds.

Then, can I ask you to try the command again and capture the output? And if it still fails, can you use a different network?

So I tried it on a different network and continued to get the checksum error:

WARNING - Computed checksum 1bf9ab5f306f61485d2c2e2b56bcda1c does not match expected checksum 0c5fec1e89b05697c711c8dbbcfd5813

But downloaded all 6 with success.

I was on a secure network before and there must have been something interfering with the download via podaac-data-subscriber. No idea what. But issue resolved. It was related to network instability in some way.

Thanks for all the advice.

Thank you for continuing to try it while reporting the errors and your feedback!