Can't retrieve ECOSTRESS Tiled LST and Emissivity Instantaneous L2 data

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gostacao
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Can't retrieve ECOSTRESS Tiled LST and Emissivity Instantaneous L2 data

by gostacao » Thu Sep 26, 2024 3:59 am America/New_York

The download status page for a project comprising 1935 granules (or a subset) throws an error "Error retrieving granule links Internal server error". No file list or download script are generated. Individual download from the GUI seems to work, though.

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LP DAAC-EDL - dgolon
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Re: Can't retrieve ECOSTRESS Tiled LST and Emissivity Instantaneous L2 data

by LP DAAC-EDL - dgolon » Thu Sep 26, 2024 9:30 am America/New_York

Hi @gostacao Based on that error it sounds like you are using Earthdata Search? We can look into it. In the meantime, have you tried accessing these data through AppEEARS? If not, I recommend checking it out to see if it will meet your needs: https://appeears.earthdatacloud.nasa.gov/ AppEEARS has these data and will do a lot of the processing for you (such as clipping and mosaicking). You can also use it to subset spatially, temporally and by band/layer. We'll post more when we have additional information about why you are seeing that error. Thanks -- Danielle
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gostacao
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Re: Can't retrieve ECOSTRESS Tiled LST and Emissivity Instantaneous L2 data

by gostacao » Thu Sep 26, 2024 9:35 am America/New_York

Yes, I'm using AppEEARS now. I just thought I should inform. Thanks for the quick reply.
Cheers
Gus

LP DAAC-EDL - dgolon
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Re: Can't retrieve ECOSTRESS Tiled LST and Emissivity Instantaneous L2 data

by LP DAAC-EDL - dgolon » Thu Sep 26, 2024 9:52 am America/New_York

I have a message out to the Earthdata Search developers. Hopefully AppEEARS is working for you in the meantime. Since you mentioned wanting a download script, I also wanted to mention we have an API version of AppEEARS as well, in case that meets your needs more than the GUI: https://appeears.earthdatacloud.nasa.gov/api/ I or the Earthdata Search team will follow up when we have more information about that error. Thanks -- Danielle
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