Earthdata Forum

Hello,

I am currently working on my master's degree project, and I am using MODIS sensor aerosol data for my research.

I requested several datasets on the following dates: April 19, 2025, and April 26, 2025.
There are three data requests, and their order IDs are: 502355794, 502355798, 502358377 respectively.

I have not yet received the data and would greatly appreciate your assistance in providing access to them.

Thank you very much for your help, time, and efforts.

Kind regards,
Zeynep Altay

Dear Zeynep Altay:
All your orders involve post processing and are in queue, waiting for the availability of post processing resources. Currently It is taking unusually long to complete orders with post processing because recently we have received a very large number of such orders. Also, resources to perform post-processing are limited and these limited resources are used to process thousand of orders received from other users. Your orders will be processed on their turn and you will receive email notifications when orders are ready.
ORDER : 502355794
Submitted => 2025-04-19 08:35:08.23559
Email => zeynep.altay@metu.edu.tr
FileCount => 18
FileTypes => MYD08_D3
GeoInfo : EastBound => 48
GeoInfo : NorthBound => 43.5
GeoInfo : SouthBound => 33
GeoInfo : WestBound => 23
ReformatInfo : Format => netCDF
SdsInfo : MYD08_D3 => Deep_Blue_Aerosol_Optical_Depth_550_Land_Mean