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Error in downloading data-related files

https://forum.earthdata.nasa.gov/viewtopic.php?t=7338

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Error in downloading data-related files

Posted: Fri Nov 14, 2025 1:15 pm America/New_York
by zxc_manchester
Hi, Sir:

I order the MODIS data with the order number is: 502422320. I wanted to download the corresponding checksum file to check the integrity of the downloaded file, but I was always unable to do so.

Do you know how to resolve it.

Best wishes

Re: Error in downloading data-related files

Posted: Tue Nov 18, 2025 11:59 am America/New_York
by LAADS_UserServices_M
You have canceled your order:
OrderId:502422320 Order status Nov 15, 2025 (Canceled) Total 150 files
However, we look into why you were not able to download the checksums file.
All times are UTC-05:00
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