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The batch download returned empty data.

Posted: Fri Jul 17, 2026 6:00 am America/New_York
by wordmaya
I recently submitted Order for data. I received the automated email stating that the data would be staged and provided a wget command. However, when I used the wget command to download, only an order checksum manifest file was downloaded, and that file is empty (it contains only the header, with no list of filenames). It seems that the backend did not generate the files, or the staging process failed. Moreover, when I load the order link, it also shows only that same checksum manifest file.Any answer is fine. Thank you very much to everyone for your responses.

Re: The batch download returned empty data.

Posted: Fri Jul 17, 2026 9:16 am America/New_York
by LP DAAC - dgolon
Hi @wordmaya Could you please tell us which dataset(s) you were trying to download and which tool you were using?