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Ocean Color Subscription Issues

Posted: Tue Sep 22, 2026 11:15 am America/New_York
by mattupton
Still subscription issues for all of our subscriptions online. Every area for SNPP VIIRS, JPSS1, JPSS2, Terra and Aqua we try to click on to download gives *ERROR* page, I do not see any Data Alerts or Outages on that page today. Can someone please look and advise.
We will need these subscriptions, particularly for Costa Rica and West Mexico in October.

Thank you,

Re: Ocean Color Subscription Issues

Posted: Fri Oct 02, 2026 9:48 am America/New_York
by OB Web - jdawson19
Hello Matt,

I believe that we've handled this issue as a part of a separate post, because that button is working for me now. Can you confirm that that page is now working as intended?

Thanks,
Jacob