502 bad gateway download data

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zsq12
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502 bad gateway download data

by zsq12 » Wed Dec 21, 2022 9:17 pm America/New_York

Hi,

I am trying to download data, with the following order configuration( img_1). now I am just getting an error(img_2).Is there a problem with the server, and I can't download it all the time
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LAADS_UserServices_M
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User Services
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Re: 502 bad gateway download data

by LAADS_UserServices_M » Thu Dec 22, 2022 7:46 am America/New_York

Yes, this is a known issue and our web team is looking into it. Hopefully this issue will be resolved soon.
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LAADS User Services

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zsq12
Posts: 2
Joined: Wed Dec 21, 2022 7:25 pm America/New_York
Answers: 0

Re: 502 bad gateway download data

by zsq12 » Thu Dec 22, 2022 9:41 am America/New_York

Thank you very much for answering, will there be a notification when the problem is solved?

LAADS_UserServices_M
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Re: 502 bad gateway download data

by LAADS_UserServices_M » Fri Dec 23, 2022 8:22 am America/New_York

The data download issue is fixed so you should be able to download data now.
For all LAADS DAAC news and alerts visit:
https://ladsweb.modaps.eosdis.nasa.gov/ (see alerts at the bottom of the page)
Regards,
LAADS User Services

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