Page 1 of 1

502 bad gateway download data

Posted: Wed Dec 21, 2022 9:17 pm America/New_York
by zsq12
Hi,

I am trying to download data, with the following order configuration( img_1). now I am just getting an error(img_2).Is there a problem with the server, and I can't download it all the time

Re: 502 bad gateway download data

Posted: Thu Dec 22, 2022 7:46 am America/New_York
by LAADS_UserServices_M
Yes, this is a known issue and our web team is looking into it. Hopefully this issue will be resolved soon.

Re: 502 bad gateway download data

Posted: Thu Dec 22, 2022 9:41 am America/New_York
by zsq12
Thank you very much for answering, will there be a notification when the problem is solved?

Re: 502 bad gateway download data

Posted: Fri Dec 23, 2022 8:22 am America/New_York
by LAADS_UserServices_M
The data download issue is fixed so you should be able to download data now.
For all LAADS DAAC news and alerts visit:
https://ladsweb.modaps.eosdis.nasa.gov/ (see alerts at the bottom of the page)