Unable to download VNP46A2 archive files

Use this Forum to find information on, or ask a question about, NASA Earth Science data.
Post Reply
gagama
Posts: 2
Joined: Fri Jul 21, 2023 10:38 am America/New_York
Answers: 0

Unable to download VNP46A2 archive files

by gagama » Fri Jul 21, 2023 10:44 am America/New_York

Getting 504 (Gateway Time-out) errors when trying to download archived VNP46A2 files.
Example: https://ladsweb.modaps.eosdis.nasa.gov/archive/allData/5000/VNP46A2/2023/193/VNP46A2.A2023193.h00v02.001.2023201174128.h5

I can post my code they tries to retrieve it, but even logging in and trying to manually download from the website is throwing this error.
I have tried different files over different years, so I don't think it is a specific issue to just recent data either.

Filters:

LAADS_UserServices_M
User Services
User Services
Posts: 295
Joined: Mon Sep 30, 2019 8:33 am America/New_York
Answers: 1
Has thanked: 3 times

Re: Unable to download VNP46A2 archive files

by LAADS_UserServices_M » Fri Jul 21, 2023 11:58 am America/New_York

You are getting this error because we are having server issues since at least this morning and LAADS archive is not accessible. Please, try again sometime later.
Regards,
LAADS User Services

To receive news from LAADS DAAC direct to your inbox, email laadsdaac-join@lists.nasa.gov with “subscribe” in the subject line.

gagama
Posts: 2
Joined: Fri Jul 21, 2023 10:38 am America/New_York
Answers: 0

Re: Unable to download VNP46A2 archive files

by gagama » Mon Jul 24, 2023 9:58 am America/New_York

Any ETA on the server issues being resolved?
Still having the same issue today.

LAADS_UserServices_M
User Services
User Services
Posts: 295
Joined: Mon Sep 30, 2019 8:33 am America/New_York
Answers: 1
Has thanked: 3 times

Re: Unable to download VNP46A2 archive files

by LAADS_UserServices_M » Tue Jul 25, 2023 7:00 am America/New_York

No, we don't have any ETA but will post an update on our website:
https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/117944
Regards,
LAADS User Services

To receive news from LAADS DAAC direct to your inbox, email laadsdaac-join@lists.nasa.gov with “subscribe” in the subject line.

Post Reply