calipso L1 product download problem

[qly3315126797]

Hello, I have attempted to download the CALIPSO LID_L1-Standard-V4-51 product for July 2019 on multiple occasions but failed each time. The download always prompts a failure when it reaches 384 MB or 400 MB. In addition, I also tried downloading the V4-10 product for July 2019, yet encountered the same problem—it failed when the download progress got to 80 MB. Could you please help me resolve this issue? Thank you. This is the URL: https://asdc.larc.nasa.gov/data/CALIPSO/LID_L1-Standard-V4-51/2019/07/

[elizabeth.joyner]

We are sorry to learn of your difficulties accessing the CALIPSO data. I have forwarded this issue to our CALIPSO Subject Matter Expert.

In the interim, I recommend that you attempt to download the data from Earthdata Search. Please see this link to access the collection. https://search.earthdata.nasa.gov/search/granules?p=C2445512043-LARC_ASDC&pg[0][v]=f&pg[0][gsk]=-start_date&q=CALIPSO&qt=2019-07-01T00%3A00%3A00.000Z%2C2019-07-31T23%3A59%3A59.999Z&s2n=CALIPSO&fdc=Atmospheric%2BScience%2BData%2BCenter%2B%2528ASDC%2529&fl=1B%2B-%2BRadiance%252C%2BSensor%2BCoordinates&gdf=HDF&fpc0=Earth+Observation+Satellites&fpb0=Space-based+Platforms

Need help with Earthdata Search, visit this video: https://www.youtube.com/watch?v=SSl3e0pw61Y

Regards,
Elizabeth