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earthdata webpage access error

Posted: Tue Aug 04, 2026 4:18 am America/New_York
by scalet2022
When I try to enter your website, I have an following issue.
Please let me know what I have to access your homepage.

following is error messgae that I have seen when I enter the your address (https://www.earthdata.nasa.gov/)

Please let me know the directions.

Jiheon Lee
===================================

403 ERROR
The request could not be satisfied.
Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront)

Re: earthdata webpage access error

Posted: Tue Aug 04, 2026 9:56 am America/New_York
by comachi
I am having the same access error when trying to access https://www.earthdata.nasa.gov/centers/ob-daac or any ocean color data download site.

Any feedback is appreciated.
Claudia

Re: earthdata webpage access error

Posted: Tue Aug 04, 2026 10:00 am America/New_York
by neelima_089
Yes, it's the same for everyone, don't Panic.. even I was facing the same issue.. WANNA ask for a little help.. so I've enrolled in NASA ARSET Course.. The name is Harnessing NISAR: NextGen Applications.. and i need to submit my homwork after attending the three sessions in order to get the certificate.. but the site is showing 403 error from few days and the homework time will be finished in 2 days.. so I kindly wanna ask if u have the homework GOOGLE FORM link!

Re: earthdata webpage access error

Posted: Tue Aug 04, 2026 4:41 pm America/New_York
by Earthdata - wxedward
Hi all,

We recently experienced a technical issue that temporarily prevented some users from accessing the Earthdata website. This issue has now been resolved. We apologize for any inconvenience and thank you for your patience. Please let us know if you continue to experience issues.

Re: earthdata webpage access error

Posted: Wed Aug 05, 2026 8:56 am America/New_York
by comachi
Hi. I still can not access the MODIS L3m data at all.
All the links lead to the same webpage:
Update: OBPG Data Processing is Resuming OBPG Server Outage: Data Processing and Web Tools Affected

and it is a dead end.
Claudia

Re: earthdata webpage access error

Posted: Wed Aug 05, 2026 4:10 pm America/New_York
by LP DAAC - dgolon
@comachi Can you please post the link to where you are finding the links that are not working? That is unexpected.

Re: earthdata webpage access error

Posted: Wed Aug 05, 2026 5:08 pm America/New_York
by zacherickson
I am also finding this. If I e.g. go to https://oceancolor.gsfc.nasa.gov/l3/ I get directed to https://www.earthdata.nasa.gov/centers/ob-daac

Re: earthdata webpage access error

Posted: Wed Aug 05, 2026 5:20 pm America/New_York
by OB.DAAC-EDL - amscott
That's a link we need to fix. Try this one. https://oceandata.sci.gsfc.nasa.gov/l3/

Re: earthdata webpage access error

Posted: Wed Aug 05, 2026 5:27 pm America/New_York
by zacherickson
That one works! Thanks!

Re: earthdata webpage access error

Posted: Thu Aug 06, 2026 10:44 am America/New_York
by OB.DAAC-EDL - amscott
Great, the issue should be fixed in other places also. Thanks for reporting.